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Patchboard

Patchboard

$4.3M

over three years

SaaS

An insurer handled phone, chat, email, text, app and claims in five separate tools. The proposal is a lacquer and brass switchboard where every cord you patch joins one more channel into a single customer thread. Concept work for fictional companies.

Patchboard proposal visual, concept workOpen the live proposal
Patchboard proposal visual · Concept work for fictional companies

The deal

A customer service platform pitching three years across six contact centers. Concept work for fictional companies.

What the buyer needed to see

One thread per customer, fewer repeat calls and no center going live in storm season.

What we built

  • Six cords you drag into the advisor desk
  • Three customer stories, five tickets today against one thread
  • A pinned claim that lights jack by jack
  • A go-live calendar for the site leads

The detail that does the work

Each patched cord moves repeat contacts, handle time and transfers on brass gauges.

This is the live proposal on a laptop, a tablet and a phone, the way each signer opens it. Tap any screen to scroll it, work the pricing or switch on the studio notes.

closewellstudio.com/contact-center

Concept work for a fictional company. Every proposal ships with a matching PDF.

Open full screen
Patchboard proposal visual, concept workOpen the live proposal
Patchboard proposal visual · Concept work for fictional companies

The deal

A customer service platform pitching three years across six contact centers. Concept work for fictional companies.

What the buyer needed to see

One thread per customer, fewer repeat calls and no center going live in storm season.

What we built

  • Six cords you drag into the advisor desk
  • Three customer stories, five tickets today against one thread
  • A pinned claim that lights jack by jack
  • A go-live calendar for the site leads

The detail that does the work

Each patched cord moves repeat contacts, handle time and transfers on brass gauges.

This is the live proposal on a laptop, a tablet and a phone, the way each signer opens it. Tap any screen to scroll it, work the pricing or switch on the studio notes.

closewellstudio.com/contact-center

Concept work for a fictional company. Every proposal ships with a matching PDF.

Open full screen
Patchboard proposal visual, concept workOpen the live proposal
Patchboard proposal visual · Concept work for fictional companies

The deal

A customer service platform pitching three years across six contact centers. Concept work for fictional companies.

What the buyer needed to see

One thread per customer, fewer repeat calls and no center going live in storm season.

What we built

  • Six cords you drag into the advisor desk
  • Three customer stories, five tickets today against one thread
  • A pinned claim that lights jack by jack
  • A go-live calendar for the site leads

The detail that does the work

Each patched cord moves repeat contacts, handle time and transfers on brass gauges.

This is the live proposal on a laptop, a tablet and a phone, the way each signer opens it. Tap any screen to scroll it, work the pricing or switch on the studio notes.

closewellstudio.com/contact-center

Concept work for a fictional company. Every proposal ships with a matching PDF.

Open full screen

Tell us the deal in a line. We'll read it and come back with a plan and a price.

Try
  • Live web proposal and PDF
  • From $5K
  • 50 percent to start
See the work

Tell us the deal in a line. We'll read it and come back with a plan and a price.

Try
  • Live web proposal and PDF
  • From $5K
  • 50 percent to start
See the work

Tell us the deal in a line. We'll read it and come back with a plan and a price.

Try
  • Live web proposal and PDF
  • From $5K
  • 50 percent to start
See the work